Terms & Conditions

1. INTRODUCTION

These Terms and Conditions of use (hereinafter the “Terms and Conditions”) constitute a binding agreement governing your use of the website located at https://www.branddo.com or any other address that may be added or substituted from time to time (hereinafter the “Website”).

These Terms and Conditions apply to all users of the Website, including both individuals and entities that access the Website, and distinguish between the following roles:

• (a) Buyer(s): any person or entity that purchases, bids on, or otherwise acquires domain names through the Website.
• (b) Seller(s): any person or entity that lists, offers for sale, or otherwise transfers domain names through the Website.

By accessing or using the Website, and/or by making a purchase or listing a domain name, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, including all sections that apply to your role as a Buyer or a Seller.

You also acknowledge and agree that BrandDo Marketplace Inc. (“BrandDo”, “we”, “our” or “us”) acts as a neutral marketplace and intermediary facilitating transactions between Buyers and Sellers, and that BrandDo does not assume responsibility for the legal ownership, quality, or performance of any domain name listed or acquired through the Website, except as expressly set out in these Terms and Conditions.

BrandDo does not guarantee the performance, security, or reliability of third-party services, software, or platforms used in connection with the Website, including payment processors and DNS hosting providers.

2. CONFIDENTIALITY

As a user of the Website and/or a customer of BrandDo, you are responsible for reading and understanding the “Privacy Policy” section available on the Website, which forms an integral part of these Terms and Conditions. BrandDo does not manage or control any personal information collected by third-party services used by Sellers or Buyers in connection with the Website.

2.1. Responsibility of Buyers and Sellers

Buyers and Sellers are responsible for ensuring that any personal information they provide, whether to BrandDo or to third-party services used in connection with the Website, complies with applicable privacy laws. Sellers are responsible for the accuracy, legality, and completeness of any information they submit about their domains, including any personal information associated with a domain listing. Buyers are responsible for the accuracy and lawfulness of any personal information provided during a purchase or registration process.

2.2. Transaction Confidentiality

BrandDo does not access, monitor, or store communications between Buyers and Sellers, except as necessary to facilitate transactions or as required by law. BrandDo will maintain the confidentiality of Sellers’ listings and commercial information and will not disclose such information to third parties except as required by law or with the Seller’s consent.

2.3 Security Measures

BrandDo implements reasonable technical, administrative, and organizational measures to protect personal information it directly processes. Buyers and Sellers remain responsible for securing any personal or commercial information exchanged through third-party services or platforms used in connection with the Website.

2.4. Legal Compliance

Both Buyers and Sellers acknowledge that BrandDo may be required to disclose certain information to comply with legal obligations, regulatory requests, or court orders.

2.5. WHOIS, Privacy & Public Data Disclaimer

WHOIS visibility, public registration data, and privacy services are governed by registry and registrar policies. BrandDo is not responsible for public exposure or third-party access to domain registration records.

3. LIABILITY

3.1. Accuracy and Reliability of Information

BrandDo disclaims all liability for any information that you transmit, provide, enter, upload, or display on the Website, or that you otherwise transmit through the Website.

While we make every effort to ensure the accuracy, timeliness, and reliability of the information appearing on the Website, we cannot guarantee that the information or materials provided are up to date, accurate, error-free, or complete. BrandDo assumes no responsibility for any errors or omissions that may appear in the content of the Website. BrandDo reserves the right to correct, modify, or update the information displayed on the Website at any time and without prior notice.

BrandDo acts solely as a neutral marketplace and facilitator of transactions between Buyers and Sellers. BrandDo does not guarantee the ownership, quality, authenticity, or availability of any domain name listed or acquired through the Website. BrandDo is not responsible for any false, inaccurate, or misleading information provided by Buyers or Sellers, or for any omissions or misrepresentations in listings or communications.

3.2. In Connection with the Website

Given the potential instability of the Internet network, and to the extent permitted by law and any applicable regulations, BrandDo makes no warranties of any kind regarding the technical and/or commercial performance of the Website. BrandDo, its affiliates, and their respective directors, employees, agents, licensors, officers, representatives, partners, and successors shall not be held liable for, nor do they make any warranties with respect to:

• (a) the uninterrupted or error-free operation of the Website, with or without prior notice;
• (b) the suitability of the Website’s functions and capacity for your expectations or needs;
• (c) your computer equipment, its operation, or the operation of its hardware components and platforms;
• (d) any harm or damage you may believe to have suffered as a result of your use, proper or improper, of the Website, or of any interpretation you may have made of the results produced by the Website;
• (e) any modifications or additions to hardware or platforms affecting the proper operation of the Website; and
• (f) the introduction of a computer virus into your equipment that affects the proper operation of the Website.

To the maximum extent permitted by law, BrandDo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, or data arising from your use of the Website or from transactions between Buyers and Sellers. BrandDo shall not be responsible for any third-party services, software, or platforms used in connection with transactions, including payment processors, domain registrars, or communication tools.

The Website and all related services are provided on an ‘as is’ and ‘as available’ basis. BrandDo makes no warranties, express or implied, regarding the Website, its content, or any transactions facilitated through the Website. Buyers and Sellers are solely responsible for their own actions, compliance with applicable laws, and fulfillment of any contractual obligations arising from transactions facilitated through the Website.

BrandDo shall not be responsible for any loss, disruption, or damage resulting from DNS changes or other partial domain functionality released to Buyers during installment periods.

3.3. In Connection with Content

Under no circumstances shall BrandDo be held liable, in any manner whatsoever, for any content posted, transmitted, or otherwise communicated on or through the Website by users, contributors, or third parties.

3.4. Registry / Renewal Failure Liability Shield

Under no circumstances shall BrandDo be held liable for any loss, deletion, third-party acquisition, or failure of renewal of a domain name arising from registry error, registrar failure, redemption issues, or third-party technical malfunction, even where renewal fees were paid.

3.5. Platform Availability & Service Downtime Disclaimer

BrandDo does not guarantee continuous or uninterrupted availability of the Website, listings, checkout systems, DNS services, installment services, escrow operations, APIs, or technical infrastructure. Temporary interruptions due to maintenance, security updates, system failures, third-party service outages or force majeure events shall not give rise to any refund, compensation, or liability.

3.6. Valuation, Pricing & AI Disclaimer

Any pricing, broker review, automated valuation, or algorithmic pricing displayed on the Website is provided for informational purposes only and does not constitute a binding appraisal or guarantee of market value, resale value, liquidity, buyer demand, or profitability.

3.7 Law Enforcement, Seizure & Court Order

If any domain name is seized, frozen, restricted, transferred, or otherwise affected by law enforcement action, court order, or governmental authority, BrandDo shall bear no liability for any resulting loss.

4. BUYERS TERMS AND CONDITIONS

4.1. Payment for Domains

Payment for domain purchases is due in full in advance, unless you have opted to pay in installments, in which case the terms in Section 4.2 apply. BrandDo will take your first payment upon acceptance of your order and subsequent payments monthly, according to the installment schedule. All sales are final. Purchases are non-refundable except where specifically agreed to in writing as described in Section 5.7. All amounts due must be paid in full without any set-off, counterclaim, deduction, or withholding, except as required by law. Any chargeback, payment reversal, or processor dispute initiated by a Buyer shall result in immediate suspension of the domain name and immediate termination of any installment sale. All prior payments shall be permanently forfeited. The Buyer shall be responsible for all dispute fees, penalties, and processor charges.

4.2. Installment Payments

By selecting an installment sale or lease-to-own (“LTO”) option, the Buyer expressly agrees to make all installment payments strictly in accordance with the agreed payment schedule until the full purchase price and all applicable fees have been paid in full.

Upon confirmation of receipt of the first installment payment, the domain name shall be transferred to and held within a BrandDo-controlled holding account for the entire installment term. Legal ownership shall not transfer to the Buyer until full payment is completed.

During the installment period, the Buyer may be granted limited, revocable, and conditional usage rights to the domain name (website hosting, email services, DNS), subject to BrandDo’s exclusive technical control. Such rights do not constitute ownership.

If the Buyer fails to make a scheduled installment payment, a grace period of ten (10) calendar days applies. After expiration of the grace period without payment, BrandDo may remove or reset DNS settings, suspend website access, and disable email services without notice.

If default continues, the installment sale is terminated, the domain is returned to the Seller, and all prior payments are permanently forfeited and non-refundable. The Buyer waives all chargeback, dispute, and refund rights. Upon termination, the Buyer immediately loses all rights to the domain and BrandDo bears no liability for any resulting damages.

Any chargeback, payment reversal, or processor dispute initiated by the Buyer shall result in immediate suspension of the domain name and immediate termination of the installment plan. All prior payments shall be permanently forfeited, and the Buyer shall be responsible for all dispute fees, penalties, and processor charges.

4.3. Domain Transfer and Hosting

Domain transfer typically begins within twenty-four (24) hours after BrandDo confirms full payment. The time required for the transfer depends on your registrar and may take between twenty-four (24) hours to five (5) days. During installment payments, BrandDo may allow DNS changes to the domain so you can use it for website hosting and email until either it is fully paid for or the purchase is cancelled. BrandDo reserves the right to refuse DNS change requests if they are illegal or could harm the reputation of the domain.

When purchasing through an installment plan, the domain will be hosted by BrandDo until full payment is received. Once the domain is fully paid, the responsibility to ensure the transfer of ownership lies with the Buyer. Failure to complete the domain transfer within the specified deadline may result in voluntary renouncement of your right to own the domain.

4.4. Third-Party Payment Providers

Payments are processed exclusively through third-party providers such as Wire Transfer, Stripe, or PayPal. BrandDo does not store, manage, or have access to sensitive payment information such as credit card details or banking credentials. BrandDo cannot be held responsible for any issues arising from the handling of payment information by these providers.

4.5. Electronic Invoices

You will have access to electronic invoices on the BrandDo Website once your order has been made.

5. SELLER TERMS AND CONDITIONS

5.1. Payment for Sold Domains

By listing a domain for sale on BrandDo, you acknowledge that payment for the domain will be made to you only after the Buyer has completed payment in full. BrandDo collects payment from Buyers on your behalf and deducts any applicable fees or commissions as outlined in the BrandDo fee structure published on the Website at the time of the sale. All payments to you will be made in accordance with the schedule and method specified by BrandDo, including through third-party payment providers such as PayPal, Wire Transfer, or Stripe.

5.2. Taxes

Sellers are responsible for all applicable taxes, duties, or fees related to domain sales, including VAT/GST/HST or other jurisdiction-specific taxes. BrandDo may provide tax documentation but is not responsible for the calculation or remittance of taxes on behalf of Sellers.

5.3. Installment Sales

If a Buyer chooses to pay in installments, BrandDo will manage the collection of such installments. You acknowledge and agree that BrandDo acts solely as a collection intermediary and provides no guarantee whatsoever that the Buyer will complete all installments. You acknowledge that BrandDo may release partial use of the domain (DNS changes) to the Buyer during the instalment period, but full ownership transfer occurs only after complete payment.

Upon confirmation of receipt of the Buyer’s first installment payment, you have the obligation to transfer (push) the domain name to a BrandDo-controlled holding account for the entire duration of the installment term. Legal ownership of the domain name shall not transfer to the Buyer until the full purchase price and all applicable fees have been paid in full.

BrandDo will not be responsible for non-payment by the Buyer; any installment default by the Buyer may affect your ability to receive the full payment.

In the event of Buyer default, BrandDo may, at its sole discretion, suspend DNS access, revoke temporary permissions, and take any reasonable steps to protect the integrity and value of the domain, without any obligation to compensate the Seller for unpaid amounts. BrandDo reserves the right to refuse DNS change requests if they are deemed illegal or could damage the reputation of the domain.

You further agree that BrandDo may deny, delay, or condition any DNS changes if such changes present a technical, operational, legal, or reputational risk, as determined in BrandDo’s sole discretion.

5.4. Fees and Commissions

BrandDo charges a commission on all domain sales as set out on the Website. This commission will be deducted from the payment you receive and may be updated by BrandDo at its discretion, with notice posted on the Website. After a successful sale, the standard commission is twenty percent (20 %), not including any logo design fee. BrandDo’s escrow service for the transaction is provided free of charge.

5.5. Responsibility and Risk

Until full payment has been received and the domain transferred, the risk of loss or misuse associated with the domain remains partially with the Seller and partially with the Buyer, as outlined in these Terms and Conditions. BrandDo is not responsible for disputes between Buyers and Sellers regarding domain ownership, use, or transfer, except as explicitly provided in these Terms and Conditions.

5.6. Payment Methods

All payments will be made through third-party payment providers such as Wire Transfer, Stripe or PayPal. BrandDo does not store sensitive financial information of Buyers or Sellers and cannot be held liable for issues arising from the use of such providers.

5.7. Cancellation and Refunds

Sales of domains are generally final once the Buyer has paid. In rare or exceptional circumstances, BrandDo may authorize a refund or cancellation at its sole discretion. Sellers will be notified of any cancellation that affects payment or domain transfer.

5.8. Electronic Invoices

Sellers will have access to electronic invoices or sales statements on the BrandDo Website once a domain has been sold. Invoices will reflect any commissions or fees deducted and the net amount to be paid to the Seller.

5.9. Account and Listing Verification

Sellers must maintain a verified BrandDo account and provide up-to-date information. Multiple accounts are not permitted. Failure to comply may result in suspension of sales or withholding of payments.

5.10. Account Security

Sellers are responsible for maintaining the confidentiality of their account credentials. Any actions performed through a Seller account are deemed authorized by the account holder. BrandDo is not responsible for unauthorized use of Seller accounts.

5.11. DNS and Domain Listing Requirements

To track ownership and eligibility for sale, Sellers must update their domain’s DNS to BrandDo’s servers (ns1.branddo.com, ns2.branddo.com). Failure to maintain this DNS will result in removal from BrandDo’s marketplace. Domains must meet the following listing requirements:

• (a) .COM extension;
• (b) max ten (10) characters;
• (c) one or two easy-to-spell words; and
• (d) pricing reviewed by BrandDo brokers.

5.12. Price Error & Obvious Mistake

BrandDo reserves the right to cancel any transaction resulting from an obvious pricing error, typographical error, currency conversion error, system malfunction, or duplicated listing.

5.13. Audit and Verification

BrandDo reserves the right to request documentation or evidence of domain ownership to verify eligibility for sale. Failure to comply may result in suspension of listings or withholding of payments.

5.14. Seller Non-Delivery / Refusal to Transfer

If a Seller fails or refuses to transfer a sold domain name within the required timeframe, BrandDo may cancel the transaction, suspend the Seller account, withhold payouts, impose penalties, refund the Buyer and recover damages.

6. YOUR OBLIGATIONS

By accessing or using the BrandDo Website and/or transacting on the platform, you agree to comply at all times with all applicable federal, provincial, territorial, and international laws, as well as the terms and conditions set forth herein.

Furthermore, without limiting the generality of the foregoing, you agree not to:

6.1 General Prohibitions (All Users)

• (a) upload, display, email, or otherwise transmit any user content that:
  • constitutes unsolicited or unauthorized advertising, promotional material, spam, chain letters, pyramid schemes, or any other form of solicitation;
  • infringes any patent, trademark, trade secret, copyright, or other proprietary rights (including privacy or publicity rights) of third parties;
  • is unlawful, harmful, threatening, abusive, tortious, defamatory, vulgar, obscene, hateful, harassing, invasive of another’s privacy, or discriminatory on the basis of race, ethnicity, or other protected characteristics;
  • contains any form of malicious software such as viruses, worms, Trojan horses, logic bombs, cancelbots, or any other harmful component, file, program, or computer code intended to interrupt, destroy, or limit the functionality of any software, hardware, or telecommunications equipment, or otherwise damage the Website in any way.
• (b) use any robot or other automated means to collect data or other information (including personally identifiable information) about other users, including email addresses, without their express consent;
• (c) circumvent or attempt to circumvent any security measures or protection systems implemented by BrandDo;
• (d) mislead others, create a false identity for the sender or the origin of a message, forge headers, or otherwise manipulate identifiers to disguise the origin of content transmitted through the Website;
• (e) impersonate any person or entity, including BrandDo or another user, or misrepresent your affiliation with any person or entity;
• (f) attempt to gain unauthorized access to the Website, any other computer system, or networks connected to the Website;
• (g) interfere with or disrupt the networks or servers connected to the Website, or violate the regulations, policies, or procedures of such networks;
• (h) use, download, or otherwise copy, or provide to any person or entity, the Website’s user directory or other information about users or Website usage, except as required for the proper use of the Website.

6.2. Buyers’ Obligations

As a Buyer on the BrandDo platform, in addition to complying with the general obligations applicable to all users, you specifically undertake to:

• (a) pay for domains in full immediately or according to any approved installment plan;
• (b) respect the installment schedule and ensure timely payments;
• (c) use any domain purchased via BrandDo in accordance with applicable laws and the Terms and Conditions;
• (d) refrain from making DNS or technical changes to domains without authorization until full payment is completed;
• (e) notify BrandDo immediately if you discover any error, defect, or unauthorized access affecting your account, payment, or domain.

6.3. Sellers’ Obligations

As a Seller on the BrandDo platform, in addition to complying with the general obligations applicable to all users, you specifically undertake to:

• (a) ensure that all domains listed for sale are rightfully owned by you and are free of any encumbrances, disputes, or legal restrictions;
• (b) provide accurate, complete, and up-to-date information about the domains being sold, including registration details and any other material information;
• (c) cooperate with BrandDo to facilitate the domain transfer process after payment is received;
• (d) understand that BrandDo may release partial domain functionality (e.g., DNS changes) to Buyers under installment plans, but full ownership transfer occurs only after complete payment;
• (e) comply with all applicable laws and regulations relating to the sale of domains, including intellectual property and data protection laws;
• (f) promptly report to BrandDo any attempted fraud, misuse, or disputes relating to your domain listings or sales.

6.4. Enforcement

Any violation of these obligations may result in account suspension, removal of content, cancellation of sales, or legal action, at BrandDo’s sole discretion. BrandDo reserves the right to investigate any suspected breach and take any actions it deems necessary to protect the integrity of the platform and its users.

6.5. Bad Faith User / Fraud Blacklisting

BrandDo reserves the right to permanently suspend, blacklist, or ban any user engaging in fraud, payment abuse, chargebacks, identity misuse, false information, or repeated violations of these Terms and Conditions.

7. INTELLECTUAL PROPERTY

7.1 Ownership of BrandDo Content

All content on the Website, including BrandDo’s services, logo, name, design and layout, as well as trademarks, are the exclusive property of BrandDo and/or its partners and are protected by copyright, trademark, unfair competition laws, and all other applicable laws. Except as expressly permitted herein, you may not modify, copy, adapt, reproduce, publish, display, transmit, distribute, perform, or create derivative works from any BrandDo content without BrandDo’s prior written consent.

7.2. Content Uploaded by Buyers and Sellers

By uploading, submitting, or posting content, including domain listings, descriptions, images, or other materials, you represent and warrant that you have all rights and permissions necessary to do so and that such content does not infringe the intellectual property or other rights of any third party. You retain ownership of your content, but by posting it on the Website, you grant BrandDo a non-exclusive, worldwide, royalty-free, fully sublicensable license to use, reproduce, modify, adapt, publish, translate, display, and distribute such content for the purpose of operating and promoting the Website and the services offered.

7.3. Prohibited Use of Intellectual Property

You may not use, reproduce, or exploit any BrandDo content, trademarks, or other intellectual property for commercial purposes without BrandDo’s express prior written consent. This includes, but is not limited to, copying, selling, licensing, or distributing any content, domain listings, or other materials provided through the Website.

7.4. Liability for Infringement

You agree to indemnify and hold harmless BrandDo, its affiliates, and their respective directors, employees, agents, licensors, officers, representatives, partners, and successors from and against any claims, damages, losses, costs, or expenses arising from any breach of this Section, including infringement of third-party rights.

8. INDEMNIFICATION

8.1. General Obligations

You agree to indemnify, defend, and hold harmless BrandDo, its affiliates, and their respective directors, employees, agents, licensors, officers, representatives, partners, and successors from and against any and all claims, liabilities, losses, damages, costs, or expenses (including legal fees and other reasonable costs) arising directly or indirectly from:

• (a) your use of the Website or participation in any services offered on the Website;
• (b) any false, inaccurate, or misleading information or representations you make;
• (c) any violation of these Terms and Conditions, applicable laws, or the rights of a third party;
• (d) any content you submit, upload, or post on the Website; or
• (e) your failure to comply with any obligations applicable to Buyers or Sellers under these Terms and Conditions.

8.2. Specific to Buyers

Buyers also agree to indemnify BrandDo against any claims, losses, or damages arising from:

• (a) failure to pay for a domain according to the agreed payment terms;
• (b) misuse of a purchased domain, including violations of third-party intellectual property rights;
• (c) any dispute with a Seller regarding a domain transaction facilitated through the Website.

8.3. Specific to Sellers

Sellers also agree to indemnify BrandDo against any claims, losses, or damages arising from:

• (a) misrepresentation of a domain or its ownership;
• (b) failure to transfer the domain as agreed;
• (c) any intellectual property infringement, or other third-party claims relating to the domains listed for sale.

8.4. Survival

This indemnification obligation survives the termination of your account, your use of the Website, and the completion or cancellation of any domain transaction.

9. TERMINATION

Without limiting any other rights of BrandDo, we may suspend your access to the Website or any domain names listed for purchase, or terminate your use of the Website with immediate effect by giving notice if:

• (a) you materially breach any term of these Terms and Conditions and, if the breach is capable of remedy, fail to remedy it within fourteen (14) days of receiving written notice;
• (b) you fail to make any payment due through the Website on the applicable due date;
• (c) you take any step or action in connection with entering administration, provisional liquidation, any composition or arrangement with creditors (other than in relation to a solvent restructuring), being wound up (voluntarily or by order of a court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of your assets, or ceasing to carry on business;
• (d) you suspend, threaten to suspend, cease, or threaten to cease to carry on all or a substantial part of your business; or
• (e) your financial position deteriorates to such an extent that, in BrandDo’s opinion, your ability to adequately comply with these Terms and Conditions is placed in jeopardy.

Upon termination, you must immediately stop using the Website and any domain names purchased or pending purchase that have not been fully paid for. Termination of your access will not affect any rights, remedies, or obligations that have accrued prior to termination.

Any provision of these Terms and Conditions which is intended, either expressly or by implication, to survive termination shall remain in full force and effect, including but not limited to intellectual property rights, indemnification obligations, and limitations of liability.

10. MODIFICATION

BrandDo reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Such modifications may affect all users, including Buyers and Sellers, and may relate to the Website, the services offered or the procedures for buying and selling domains.

When changes are made, BrandDo will post a notice of the modification on the Website. Your continued use of the Website, or your participation in any transaction after the posting of the updated Terms and Conditions, constitutes your acceptance of such changes.

It is your responsibility to review the Terms and Conditions regularly to stay informed of any updates or changes. Buyers and Sellers are specifically encouraged to check for updates before engaging in domain transactions.

11. FORCE MAJEURE

BrandDo shall not be liable or responsible for any failure or delay in performing any of its obligations under these Terms and Conditions that is caused by any act or event beyond our reasonable control (“Force Majeure”), including but not limited to natural disasters, pandemics, strikes, government actions, internet or network disruptions, or failures of third-party service providers.

If a Force Majeure event occurs that affects BrandDo’s performance:

• (a) we will notify you as soon as reasonably possible; and
• (b) BrandDo’s obligations under these Terms and Conditions will be suspended, and the time for performance will be extended for the duration of the Force Majeure event.

If a Force Majeure event affecting a domain name purchase continues for more than thirty (30) days, you may cancel the affected purchase by contacting us. In such case, we will refund the amount you have paid, minus any reasonable costs actually incurred by BrandDo in performing its obligations up to the occurrence of the Force Majeure.

12. GOVERNING LAW AND JURISDICTION

These Terms and Conditions, as well as any documents annexed or subordinate hereto, shall be governed by and interpreted in accordance with the laws of the Province of Québec, Canada, without regard to conflict of law principles.

By using the Website, engaging in any domain transaction, or otherwise participating as a Buyer or Seller, you agree to submit to the exclusive jurisdiction of the courts of the Province of Québec, judicial district of Québec, for any claims, disputes, or legal proceedings arising out of or related to these Terms and Conditions, the Website, or your transactions on the Website.

These Terms and Conditions, along with any legal notices or other statements displayed on the Website, constitute the entire agreement between you and BrandDo regarding your use of the Website and participation in domain transactions, superseding all prior agreements, understandings, or communications, whether written or oral.

If the Website is available in multiple languages, the English version shall prevail in the event of any discrepancy or conflict between language versions.

All disputes shall be brought solely in an individual capacity and not as part of any class, collective, or representative proceeding, except where prohibited by law.

13. NOTICES AND COMMUNICATIONS

Whenever these Terms and Conditions refer to a communication “in writing,” this includes email. Any notice or other communication given under or in connection with these Terms and Conditions must be in writing and may be:

• (a) delivered personally;
• (b) sent by pre-paid first-class post or other next working day delivery service; or
• (c) sent by email.

A notice or other communication is deemed to have been received:

• (a) if delivered personally, on the date of delivery confirmation;
• (b) if sent by pre-paid first-class post or other next working day delivery service, at 9:00 a.m. on the second working day after posting; or
• (c) if sent by email, at 9:00 a.m. on the next working day after transmission.

To prove that a notice has been properly sent, it is sufficient to show that:

• (a) in the case of a letter, it was correctly addressed, stamped, and placed in the post; and
• (b) in the case of an email, that it was sent to the email address provided by the intended recipient (Buyer or Seller).

This section does not apply to the delivery of any legal proceedings or other documents required in any judicial process.

14. CONTACT AND SUPPORT

For any questions, concerns, or comments regarding these Terms and Conditions, the use of the Website, or any domain transaction, including issues specific to Buyers or Sellers, you may contact BrandDo through the following channels:

BrandDo will make reasonable efforts to respond to inquiries promptly. Buyers and Sellers are encouraged to contact BrandDo if they experience any issues related to their account, payments, domain transfers, or compliance with these Terms and Conditions.

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Effective Date: December 17 th , 2025